In case there is a problem with the product, we will replace the product or refund entire amount plus return shipping charges. We will initiate the process within 48 to 72 hours. Amount will be refunded within 7 to 10 working days. Please note that we must be notified of the problem through Phone or e-mail within 24 hours of your receiving the product. Our team will do thorough research before approving a refund / replacement. Customers are requested to have a unboxing video ready for claiming damages.
Please note that the product should be unused and should be sent back along with original box and invoice to:
Melting Pot Concepts Private Limited,
No. 104/4, 1st cross,Timber Yard layout, Avalahalli, Mysore Road Bengaluru: 560026 ,